WINE CLUB TERMS & CONDITIONS
Welcome and thank you for becoming part of the Napa South Wine Club! To help you make the most of your membership, please take a moment to familiarize yourself with the following policies, terms and conditions.
NAPA SOUTH WINE CLUB
Napa South offers wine clubs at two tiers:
Bottle of the Month - (1) bottle monthly
Seasons Membership - (4) bottles twice/year - spring and fall
There is no fee to join the Napa South Wine Club, and you may sign up anytime online, via phone or by visiting the tasting room. As a member you agree to all terms and conditions of membership.
All Napa South Club Members and the person signing for your wine shipment must be at least 21 years of age.
AUTOMATIC RENEWAL DISCLOSURE
The Napa South wine club is a recurring subscription of either once a month or two wine shipments per year depending on your selection. Upon signing up for the Napa South wine club, your membership will continue until cancellation.
There is no minimum time commitment to membership, and you are welcome to cancel your membership at any time. Membership continues on a per-shipment basis until we are otherwise notified. You may make any changes to your membership or cancel at any time by contacting wineclub@napasouth.wine. By clicking “Sign Up” on our website’s wine club sign-up forms, you authorize Napa South Inc to charge your credit card for recurring club shipments once monthly or twice annually depending on the membership you choose until you cancel your club membership.
The Napa South Bottle of the Month wine club consists of one bottle of wine shipped once per month.The Seasons Club consists of two shipments of (4) bottles each shipment - one shipment in the spring and one in the fall. Club members will receive an email notification at least one week prior to the billing date. We ask that you verify your billing and shipping details upon receiving this notification email. This email will also provide instructions for you to change your shipment selection or add additional bottles to your shipment. Please add wineclub@napasouth.wine to your address book to avoid the email getting lost in your junk mail folder. Changes to your billing information and/or shipping address after your shipment is processed may incur a change fee or additional shipping charges.
Your membership discount is granted upon signup according to the level of membership. Wine club shipments and subsequent wine purchases reflect your member discount.
SHIPPING
Extra charges incurred for redirected or returned wine shipments are the responsibility of the customer and charges will be applied to your credit card on file.
Carriers make two delivery attempts before returning orders to Napa South. It is your obligation to notify us of any billing or shipping changes prior to the next shipping month or any earlier deadlines specified in the advance email notification prior to the club release. Extra shipping charges incurred due to an incorrect address, delivery interception, and shipments returned to the winery will be charged to your account.
The laws governing direct-to-consumer shipments are different in every state and these regulations limit where we are able to ship wine and how much residents may receive. These laws may affect your wine club shipments and subsequent wine purchases. Napa South is committed to direct-to-consumer shipping compliance and will operate according to the law. We will make every attempt to accommodate all orders and let you know if an order conflict arises so we may attempt to work out another shipping arrangement.
CANCELLATION
There is no minimum time commitment to membership, and you are welcome to cancel your membership at any time. Membership continues on a per-shipment basis until we are otherwise notified. You may make any changes to your membership or cancel at any time by contacting wineclub@napasouth.wine. Changes or cancellations made after club processing may be subject to extra charges.
ANY QUESTIONS?
It is our priority to make sure your wine club experience is exceptional. With any questions, please contact us at wineclub@napasouth.wine.
